Why We Stand Out Above The Rest
ethics | experience | authentic customer relationships
When it comes to legislation, our team have a full understanding of all compliance obligations required for landlords in order to protect you and your asset. We will work with you to ensure all bases are covered, and where it is up to you as landlord, we will provide you with comprehensive checklists to get your property legally ready for its first tenant.
Thorough property inspections are conducted every four months and a detailed report including photos will be supplied to the owner.
We use the latest in Trust Accounting software so that owners meet all obligations under the Act and a strict daily rental check procedure ensures any rental arrears are corrected swiftly and the owner is notified of any issues.
Aura Rental Management has qualified, insured and trusted contractors ready to assist in any repairs or maintenance to your property. We only work with the best!
We understand that as a property investor, you want an agency that understands your needs. An agency that focuses on your bottom line.
Who understands that if a property is vacant for even just a few weeks, or if you are unhappy with tenants, it can cause undue stress and anxiety at great cost to you. And your Return On Investment.
Our thorough tenant selection process includes cross checking of nationwide databases and a comprehensive application process which ensures landlords are presented with as much information as possible, as well as our professional recommendation, to choose the best tenant.
We also happen to have a reputation for tenanting properties very fast!
We will return your calls. That’s a promise.
Communication is key to keeping a landlord, property manager and tenant relationship healthy.
That is why we have put particular systems in place to ensure that we hear you, and you hear from us. As a property investor with Aura RM, you will receive our Quality Assurance Survey regularly throughout the year, giving you plenty of opportunity to share feedback on the service we provide.
We will keep in contact with you along the way and provide regular check-ins to let you know how your property is going.
We engage in effective marketing techniques to ensure your property is tenanted promptly! In fact, we have quite the record of doing so.
Advertising can include web listings on multiple high traffic platforms, eye-catching signage, property alerts to prospective tenants, professional photography, and social media.
We also have a dedicated Marketing Manager with experience in digital marketing and professional sales on hand to assist our team in marketing our properties effectively to get the most benefit from your advertising investment. She is available to craft highly targeted social media campaigns to help find your best tenant upon request. Be sure to ask us about this when we select an appropriate package for you.
At Aura Rental Management we keep a manageable portfolio.
We know its impossible to keep high quality service standards when we are simply run off our feet managing too many listings.
With room to grow, we will always make sure there are enough staff on hand to provide the same high standard of service as our portfolio of properties continually increases.
Our Principal Property Manager Rachel Butterworth heads our team with over 16 years’ experience, managing properties meticulously ensuring all property owners are treated equal and with an exceptional level of service.
Landlords can have a hand in things too. We provide you with log ins to an online portal where you can see all that is up to date with your investment property. This includes statements and access to the latest accounting system to help you keep track of your payments.
Everyone likes a freebie!
Via our website, we provide you with helpful resources providing information to both Landlords and Tenants about all your rights and obligations. So feel free to come back here anytime you are unsure about anything in relation to your property.
See compliance obligations for QLD landlords as well as helpful rental resources for tenants also in QLD via our Blog, as well as the free downloads below.
AURA Rental Management Services include
- Daily rental arrears check and action – so nothing is missed
- Four monthly routine inspections including written reports with photos
- Comprehensive entry condition reports with photos
- Exit condition reports
- Effective marketing of the property for prompt tenanting
- Co-ordination of maintenance and all compliance works
- Thorough application and tenant screening process
- Processing insurance claims
- Payments of water bills and council rates
- End of financial year statements
- Mid-month and end of month payment options
- Water readings and charges to the tenants
- Lease renewals and rent reviews
- Preparation and attendance of Queensland Civil and Administrative Tribunal (QCAT)